Submit a request through the Privacy Request Portal I have a request or concern regarding my personal data. Report all other security concerns to concerns and requests I have a DocuSign security threat concern not listed above or I’m unsure. How DS users can spot, avoid and report fraud I’m a victim of DocuSign customer fraud or I received a suspicious DocuSign envelope and I suspect fraud/illegal activity.įile a complaint through the DS Fraud Portal. I received a fake (spoofed) DocuSign themed email notification or want to report an imitation DocuSign URL. Conversely, concerns related to an actual DocuSign customer account are considered fraud and improper use of our platform. This page outlines the difference between imitating DocuSign via spoofing or impersonation used in phishing campaigns and the improper use of DocuSign customer accounts to commit fraud - as well as the correct reporting channel for each.Īttempts to trick people into believing that emails are related to or from an actual DocuSign customer account are imitation attempts.

It’s imperative that security concerns are shared with us to ensure issues are addressed timely and appropriately. DocuSign Trust is a top priority and reports of suspicious activity are taken seriously.